Observation Health

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Observation Health

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  • Vendor Diligence
  • Go-To-Market
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    • Home
    • Vendor Diligence
    • Go-To-Market
    • Contact Us
  • Home
  • Vendor Diligence
  • Go-To-Market
  • Contact Us

Expert Guidance. Proven Outcomes.

Vendor Diligence Process

Goal Definition & Business Case Development


We begin by working closely with your team to understand your organization’s goals, pain points, and key performance indicators (KPIs). Together, we define success metrics and build a strong business case that ensures internal alignment and justifies investment.


Market Survey & Landscape Analysis


With a clear understanding of your objectives, we conduct a thorough market survey to identify relevant vendors. We analyze market trends, assess capabilities, and create a comprehensive landscape view that highlights the most viable options.


RFI Creation & Management


Our team supports the development and distribution of a tailored Request for Information (RFI), ensuring questions are strategically designed to uncover meaningful insights about each vendor’s capabilities, differentiation, scalability, and compliance readiness.


Vendor Evaluation & Shortlisting


We guide you through structured vendor scoring and evaluation processes based on custom criteria that reflect your goals. This ensures a balanced, unbiased view of each vendor's strengths and potential limitations.


Deep Dive & Demos


For shortlisted vendors, we coordinate and facilitate detailed solution demos, technical deep dives, and reference checks. We provide scoring rubrics and expert analysis to help you compare performance and alignment.


Selection & Recommendation


After comprehensive review and analysis, we provide a clear, data-driven recommendation to support confident decision-making. Our consultants help build consensus among stakeholders and prepare executive-level summaries to secure final approval.


Contract Support & Negotiation


We offer strategic support during contract negotiations, helping you identify risk areas, clarify terms, and structure agreements that protect your interests and set the foundation for a successful partnership.

Why Partner With Us?

Industry Expertise: We've spent decades on the vendor side and can help you not only identify the best vendor, but also negotiate the best terms.


Unbiased Guidance: Our recommendations are vendor-agnostic and entirely focused on your success.


End-to-End Support: From goal setting to contract signature, we’re with you every step of the way.


Flexible:  We're happy to support you at whichever step you feel you can benefit from our services.


Outcome-Driven: Our engagement models can align with your KPIs and success metrics, reinforcing our commitment to results.

Let's Simplify Vendor Selection - Together.

Contact us to learn how we can support your vendor diligence process and help you make confident, strategic decisions that move your organization forward.

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